Frequently Asked
Questions
Frequently Asked Questions
About Google Review Cards
How do Google Review Cards work?
Google Review Cards use advanced NFC technology and QR codes. Customers can tap the card with their smartphone or scan the QR code to instantly access your Google review page, allowing them to leave feedback quickly and conveniently.
Do my customers need a Google account to write a review?
Yes, a Google account is required to submit reviews. If customers don’t already have one, they can create an account for free in just a few minutes.
Can Google Review Cards work for a service-based business without a physical address?
Yes! Google Review Cards are perfect for service-based businesses, as they link directly to your review page regardless of whether you have a physical location.
What types of businesses can benefit from Google Review Cards?
These cards are ideal for businesses in industries such as:
Hospitality (restaurants, cafes, hotels).
Retail (boutiques, supermarkets).
Beauty and wellness (salons, spas).
Service providers (cleaning services, freelancers).
Is there a limit to how many times the review card can be used?
No, Google Review Cards are reusable and can be used an unlimited number of times, making them a highly cost-effective solution for collecting customer feedback.
Do Google Review Cards expire?
No, these cards are designed for long-term use and do not expire. They are durable and built to last for years.
Are there any hidden fees or subscriptions?
No, these cards are a one-time purchase. There are no recurring fees or subscriptions.
Setup and Functionality
How do I set up a Google Review Card?
Review cards come pre-programmed with your business’s Google review link. Simply place the cards in customer-accessible areas like checkout counters or reception desks, and they’re ready to use.
Do I need any special software to use these cards?
No special software is required. The cards work seamlessly with any smartphone that supports NFC technology or QR code scanning.
Do I need to program the review card myself?
Yes, but it’s a simple, one-time configuration process. You’ll program the card with your business’s Google review link during setup. No advanced technical skills are required.
Can I change the review link on the card later?
Yes, you can update the link on your card if your business’s Google profile changes. Contact support to guide you through the reprogramming process.
Are the review cards compatible with both iPhones and Android devices?
Yes, the cards work with both iPhones (iPhone 7 and newer) and Android devices with NFC or QR code scanning capabilities.
Purchasing and Shipping
Can I buy multiple cards for different businesses or branches?
Yes, you can purchase multiple cards and customize them for different business locations or branches. This is especially useful for businesses with multiple outlets.
Is there an option for bulk purchases?
Certainly! Businesses that need more than 10 cards can take advantage of bulk purchase discounts. Contact the sales team for a customized quote.
How long does shipping take?
Shipping typically takes 5-7 business days, depending on your location. Expedited shipping options are available during checkout for urgent orders.
Are there shipping fees?
Shipping costs may vary based on your location. Check the shipping details provided at checkout for more information.
Troubleshooting and Support
What should I do if my review card isn’t working properly?
Ensure that NFC or QR scanning is enabled on your smartphone. If the issue persists, contact support for troubleshooting assistance.
What if my customers can’t scan the QR code?
Make sure the QR code is clean and free of obstructions. Older phones may require a free QR code scanner app. Alternatively, provide customers with a direct link to your review page.
How do I get help with additional questions?
For further questions or support, contact our team at [Insert Contact Email] or visit the Contact Us page for assistance.
General Questions About Reviews
Why are customer reviews important for businesses?
Customer reviews help build trust and credibility. They attract new customers, improve your online reputation, and boost your visibility on search engines like Google.
How do reviews impact SEO?
Google favors businesses with frequent, high-quality reviews. Reviews improve your visibility in local search results, helping potential customers find your business online.
How can I encourage customers to leave reviews?
Here are some tips to boost your review collection efforts:
Place your Google Review Cards in highly visible areas.
Ask for reviews politely after successful transactions.
Send follow-up emails or texts with a direct link to your review page.